About ALS Arizona

ALS Arizona symbolizes the hopes of people everywhere that Amyotrophic Lateral Sclerosis will one day be a disease of the past, conquered by the dedication of thousands who have worked ceaselessly to understand and eradicate it.

Until that day comes, ALS Arizona relentlessly pursues its mission to help people living with ALS and to leave no stone unturned in the search for a cure for this progressive neurodegenerative disease.

Care Services

ALS Arizona is committed to enhancing those living with ALS quality of life through the many cost free programs we offer to individuals and families affected by ALS. We understand the value of those with the disease being able to communicate, function safely in their home, and travel to ALS Clinics for comprehensive evaluation and treatment. Our programs are designed to meet these essential care needs as well as the emotional needs of those in our community and caregivers.

Advocacy

We focus on educating, advocating, and mobilizing all members of Congress in a bipartisan fashion to benefit people with ALS. ALS is a complex and rapidly progressing disease, and individuals living with ALS often face barriers related to healthcare access, insurance coverage, disability benefits, and long-term support. Advocacy helps break down these barriers by shaping policies that provide timely, comprehensive, and compassionate support.

Research

ALS Arizona backs research that is inclusive, accessible, and driven by real-world needs. Through partnerships like ALL-ALS, we help accelerate discovery while supporting Arizona families every step of the way.

Public Education & Awareness

Through public outreach, media relations, social media and the Internet, ALS Arizona continually raises awareness about ALS and the search for a cure.

Frequently Asked Questions (FAQs)

What is your return policy?

We want you to love your order! If you receive an item that is defective, damaged, or incorrect, please contact us within 14 days of delivery so we can make it right.

Because each item is custom printed when you order, we’re unable to accept returns or exchanges for size, color, or preference once an order has been processed. Please double-check sizing charts and product details before placing your order.

What if there’s an issue with my order or payment?

If you believe you’ve been charged incorrectly or experience any issues during checkout, please reach out to us as soon as possible at support@merchmarket.org.

We’ll investigate the issue and work with you to resolve it quickly. Disputes submitted directly through your bank or card issuer may take longer to resolve, so contacting us first should result in a faster solution.

How do I request a return or replacement?

If your item arrives damaged or incorrect, email us at support@merchmarket.org with:

  • Your order number

  • A brief description of the issue

  • A clear photo of the item

We will review your request and provide next steps for a replacement or refund if applicable.

Please do not send items back without prior approval.

Can I exchange an item for a different size or color?

Since every product is made-to-order, we’re not able to process exchanges for size, color, or style changes. We recommend checking our size charts and product descriptions carefully before finalizing your order.

What is your refund policy?

Refunds are only issued for orders that arrive defective, damaged, or incorrect. Approved refunds will be processed back to your original payment method within 5–7 business days after approval.

If a replacement is issued, a refund will not be necessary unless the replacement item cannot be fulfilled.